Humanitarian assistance
Brumadinho
Central Service Desk (Aurora)
Presidente Vargas Street, 1490, Aurora
Service hours: Monday to Friday, from 8am to 5pm
Lília Nogueira – Call center: 0800 031 0831
Luciana Correia – Call center: 0800 031 0831
Nadieli Andrade – Call center: 0800 031 0831
Parque da Cachoeira Service Desk
Francisco Jorge Diniz Street, 143, Parque da Cachoeira
Service hours: Monday to Friday, from 8am to 5pm
Juliana Figueiredo – Call center: 0800 031 0831
Angela Araujo – Call center: 0800 031 0831
Gercione Cardoso – Call center: 0800 031 0831
Fabiano Oliveira – Call center: 0800 031 0831
Córrego do Feijão
Lília Nogueira – Call center: 0800 031 0831
Aleandro Oliveira – Call center: 0800 031 0831
Cláudia Rosa – Call center: 0800 031 0831
Vale´s Office (indemnity for material and moral damages, due to the rupture of Dam I)
Turquesa Street, 103, Planalto - Brumadinho
Service hours: Monday to Friday, from 9am to 6pm
The interested parties must be accompanied by a lawyer
Phones for scheduling online meetings:
Call center: 0800 031 0831
Macacos
Service Desk
25 de março Square, 1010 (next to Sitios Bar)
Service hours: Monday to Friday: from 8am to 5pm | Saturday: from 8am to 1pm
Vale´s Office (indemnity for material and moral damages, due to the evacuation of Dam B3 / B4, Mina Mar Azul)
São Luiz Street, 181
Service hours: Monday to Friday: from 8am to 6pm
The interested parties must be accompanied by a lawyer
Telephone for scheduling online meetings: Call center: 0800 031 0831
Barão de Cocais
Service Desk
José Joaquim do Carmo Gonçalves Street, 674, São Miguel
Service hours: Monday to Friday: from 8am to 5pm | Saturday: from 8am to 1pm
Vale´s Office (indemnity for material and moral damages, due to the evacuation of the Sul Superior Dam, Gongo Soco Mine)
Horácio da Mata Street, 54 - Barão de Cocais
Service hours: Monday to Friday: from 9pm to 6pm
The interested parties must be accompanied by a lawyer
Telephone for scheduling online meetings: Call center: 0800 031 0831
Belo Horizonte
Vale´s Office
Pernambuco Street, 1077 – 4th floor, Savassi
Service hours: 9 am to 6 pm, from Monday to Friday
The interested parties must be accompanied by a lawyer
Telephone for scheduling online meetings: Call center: 0800 031 0831 - Helena
Betim
Vale´s Office
Nossa Senhora do Carmo Avenue, 192 - Center - Betim
Service hours: 9 am to 6 pm, from Monday to Friday
The interested parties must be accompanied by a lawyer
Telephone for scheduling online meetings: Call center: 0800 031 0831 - Helena
Ouro Preto
Telephone for scheduling online meetings: Call center: 0800 031 0831 - Talita