Repair and development

On-site help centers



In-person humanitarian assistance is suspended due to the new coronavirus pandemic. During this period, demands are received by telephone. Assistance to the families of those affected has several professionals, including doctors, social workers and psychologists.

Check the service phones that are available in each unit.

Humanitarian assistance

Brumadinho

Central Service Desk (Aurora)

Presidente Vargas Street, 1490, Aurora

Service hours: Monday to Friday, from 8am to 5pm

Lília Nogueira – Call center: 0800 031 0831

Luciana Correia – Call center: 0800 031 0831

Nadieli Andrade – Call center: 0800 031 0831

Parque da Cachoeira Service Desk

Francisco Jorge Diniz Street, 143, Parque da Cachoeira

Service hours: Monday to Friday, from 8am to 5pm

Juliana Figueiredo – Call center: 0800 031 0831

Angela Araujo – Call center: 0800 031 0831

Gercione Cardoso – Call center: 0800 031 0831

Fabiano Oliveira – Call center: 0800 031 0831

Córrego do Feijão

Lília Nogueira – Call center: 0800 031 0831

Aleandro Oliveira – Call center: 0800 031 0831

Cláudia Rosa – Call center: 0800 031 0831

Vale´s Office (indemnity for material and moral damages, due to the rupture of Dam I)

Turquesa Street, 103, Planalto - Brumadinho

Service hours: Monday to Friday, from 9am to 6pm

The interested parties must be accompanied by a lawyer

Phones for scheduling online meetings:

Call center: 0800 031 0831


Macacos

Service Desk

25 de março Square, 1010 (next to Sitios Bar)

Service hours: Monday to Friday: from 8am to 5pm | Saturday: from 8am to 1pm

Vale´s Office (indemnity for material and moral damages, due to the evacuation of Dam B3 / B4, Mina Mar Azul)

São Luiz Street, 181

Service hours: Monday to Friday: from 8am to 6pm

The interested parties must be accompanied by a lawyer

Telephone for scheduling online meetings: Call center: 0800 031 0831


Barão de Cocais

Service Desk

José Joaquim do Carmo Gonçalves Street, 674, São Miguel

Service hours: Monday to Friday: from 8am to 5pm | Saturday: from 8am to 1pm

Vale´s Office (indemnity for material and moral damages, due to the evacuation of the Sul Superior Dam, Gongo Soco Mine)

Horácio da Mata Street, 54 - Barão de Cocais

Service hours: Monday to Friday: from 9pm to 6pm

The interested parties must be accompanied by a lawyer

Telephone for scheduling online meetings: Call center: 0800 031 0831


Belo Horizonte

Vale´s Office

Pernambuco Street, 1077 – 4th floor, Savassi

Service hours: 9 am to 6 pm, from Monday to Friday

The interested parties must be accompanied by a lawyer

Telephone for scheduling online meetings: Call center: 0800 031 0831 - Helena


Betim

Vale´s Office

Nossa Senhora do Carmo Avenue, 192 - Center - Betim

Service hours: 9 am to 6 pm, from Monday to Friday

The interested parties must be accompanied by a lawyer

Telephone for scheduling online meetings: Call center: 0800 031 0831 - Helena

Ouro Preto

Telephone for scheduling online meetings: Call center: 0800 031 0831 - Talita