Logistics

Vitória - Minas Railroad Passenger Train

The Vitória-Minas Railway (EFVM) operates the only daily passenger train service in Brazil that links two state capitals: Vitória (Espírito Santo) and Belo Horizonte (Minas Gerais).

At 7:00, a train leaves Cariacica, in the metropolitan region of Vitória, Espírito Santo, arriving in Belo Horizonte, Minas Gerais at around 20:10; in the opposite direction, another train leaves Belo Horizonte at 7:30 and reaches its final destination at 20:30. There is also an additional train that goes between Itabira and Nova Era, both in Minas Gerais.

Tickets may be bought up to 30 minutes before the train departure time. After this time, the ticket offices only sell tickets for journeys scheduled for subsequent days.

Operating since 1907, the service transports around 1 million passengers per year across 664 kilometres of beautiful landscapes and historically important regions. The full journey takes approximately 13 hours.

The trains have a snack bar and restaurant, an exclusive car for people with disabilities, and air-conditioned executive cars. In all parts of the train, passengers can call on the onboard staff for assistance.

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Journey procedures FAQ
  • Buying tickets

    Besides an online ticket office, the EFVM passenger train service also has a number of external points of sale along the railway to facilitate your purchases and further improve your travel experience.

    You can buy tickets up to 60 days before the travel date at points of sale, at train stations or on the internet. At departure points, you can only buy tickets at least 30 minutes before the time the train leaves. After this time, only tickets for subsequent days will be sold.

    To buy a ticket, you need to present an official photo ID to permit your identification, such as a national identity card, a driver’s licence, an identity card issued by a professional association (OAB, CREA, etc.), a work card, a valid passport, an ID card issued by a federal or state judiciary or legislature, or a document issued by a ministry or entity reporting to the Presidency of the Republic. Only original documents or authenticated copies are accepted.

    Payment can be with cash or credit card. It is possible to divide the purchase cost up to 5 times on the card when buying online and, up to 3 times at the box office. Promotions are posted here on the site, in stations and inside the train.

    Children up to five years of age travel for free, but they must sit on their parent or legal guardian’s lap. Children aged six and older pay the full fare. For babies or infants in car seats, you must buy a ticket for an extra seat on the train.

    It’s mandatory the proper filling of the passenger data at the time of purchase of the ticket as the ticket is a personal document and according to Decree 4308/14 art. 10, the passenger may be prevented from traveling in case of inconsistency of the data and when there is no time to carry out the exchange before the completion of the shipment.

  • Types of tickets

    Regular fare - Full fare Elderly Benefit (Decree 5934) - Economic - Passage granted as regulated by the law 5.934 / 06 in economy class to elderly people over 60 years with proven income less than two minimum wages. It can be free (2 passes by rail train) or 50% of rate (for seniors who attend for purchase after the sale of free passes).

    PCD Pass (Decree 3,691 / 00) - Persons with disabilities - Pass for the disabled in the economic class who have the license of the Federal Government as Decree 3691/00.

    The purchase of tickets for the handicapped or elderly through old fraud or false statement of special needs entail preventing boarding and cancellation of passage without any right to reimbursement, since such conduct is characterized crime referred to in art. 299 of the Criminal Code.

  • Type of classes

    When purchasing the pass, 3 classes are avaiable:

    - Executive - 3 seats per row, individual power outlets, reading light, individual audio, foot rest, seats: wider, more comfortable and wider angle of recline

    - Economic - 4 seats per row, one electrical outlet every two seats, armchair with seat displacement bringing a slight reclining

    - Wheelchair - exclusive car for people who use wheelchairs.

    Passengers that purchases tickets to the wheelchair car without being in wheelchair or in companion of a person in wheelchair won't be able to board and will be forward to the ticket office for cancellation and issuance of new passage in another class. If the request is made with less than 3 hours of the start of the journey the passengers will lose the right to refund and rebooking, since such conduct is characterized crime referred to in art. 299 of the Penal Code.

  • Changing your travel dates

    You can make changes to your trip or cancel it up to 3 hours before the departure time from the station.

    Accordlying to a standart established by the ANTT, number 4282/2014, cancellations up to 3 hours before will generate a 5% fine. In less than 3 hours will not be allowed to cancel the ticket and can only reschedule it with a 20% fee.

  • Confirming departure and arrival times

    To find out what time the passenger train will pass through your local station, Vale runs an exclusive passenger train hotline: 0800 285 7000.

  • Boarding documents

    ID card, driver’s licence, work card, card issued by a regional work council, or a valid passport.

    If your document is stolen or robbed, or you lose it in any other way, we will accept a police incident report containing the details of all lost documents.

    Read the special boarding procedures for minors, elderly people and people with disabilities below.

    For foreign passengers boarding the presentation of the passport is mandatory. It will be the only accepted document, except for passengers from Mercosur countries.

  • Minors

    Passengers under 12 years of age must be accompanied by a parent or legal guardian. They must have a valid identity document accompanied by that of the parent/guardian that establishes his/her relationship with the child.

    Minors not accompanied by their parent(s) or legal guardian(s) may only board the train after presenting authorization to travel issued by the Child and Youth Court. Only original documents or authenticated copies will be accepted.

    For those over 12 and under 18 are only accepted for shipment identification documents with photos according to Resolution 4308/2014 of the ANTT.

    Children five years old and under travel free, but must travel on the lap of a parent or guardian.

    Children aged six and over must travel on full fare tickets.

    Baby seats maybe used, provided that they fit on the carriage seats. However, as the child will not be travelling on the lap of the parent or guardian an extra ticket will have to be purchased.

    As determined by Resolution 4.308 / 2014 and 4282/2014 ANTT (National Land Transportation Agency), from the day November 24, 2015 will be required to issue boarding coupon for children under five (05) years in the lap. The goal is to identify all passengers boarded the train. The ticket is free of charge!

  • Elderly people

    The Elderly People’s Statute mandates the provision of two free seats per passenger train, reserved for passengers of 60 or more years of age (and whose income is no more than two minimum salaries). If these seats have already been taken, eligible passengers can buy their ticket at a 50% discount (valid only for interstate journeys and in economy class). Identification and proof of income must be presented.

  • Train car for people with disabilities

    The Vitória-Minas Railway’s passenger trains have an exclusive carriage for wheelchair users and their companions, plus two free seats. In the economy class is offered a chair to suit those with limited mobility, obese and pregnant women.

  • People with hearing impairment

    People with hearing impairment also have a special passenger train communications channel. Call 0800 021 9934 to find out specific information about procedures.

  • Baggage

    The baggage limit per passenger is 35 kg.

    You can split up this limit between more than one bag. Please stow away your luggage in the overhead compartment.

    Passengers may not take on board animals (except guide dogs), weapons, explosives, flammable materials, solvents, perishable goods or other hazardous products.

  • Transporting animals

    Passengers may not take any animals on board, except guide dogs.

    Guide dogs travel for free, alongside their owner and under their control, in the front row. Guide dogs must be equipped with a harness, though a muzzle is not necessary. They must have an ID card and ID tag issued by a guide dog training centre or independent instructor, containing the following information:

    ID card:

    1. Name of user and guide dog;
    2. Name of training centre or independent instructor;
    3. CNPJ number of centre or company responsible for training or CPF number of independent instructor;
    4. Photo of user and guide dog.

    ID tag:

    1. Name of user and guide dog;
    2. Name of training centre or independent instructor;
    3. CNPJ number of training centre or CPF number of independent instructor.

    Mandatory items:

    Up-to-date vaccination card, proving that a multi-vaccine and anti-rabies vaccine have been administered, signed by a registered vet.

    The dog’s equipment, composed of a collar, leash and harness with a strap.

    The ID tag must be worn around the guide dog’s neck.

  • Service channels for queries, suggestions or complaints

    For queries, suggestions or complaints about the Vitoria a Minas Railways ‘passenger train, you get a unique number: 0800 285 7000.

    The “Alô Ferrovia” is a directcommunication channel to the community that works 24 hours and 7 days a week. Calls are free.

    The passenger train service also has the following:

    A communications channel for people with hearing impairment: 0800 021

  • Tour companies

    If your company will make a tour using as transport the passenger train of the Vitoria a Minas Railway click here, make a register and receive news about the train, such as rules, new procedures and information about the trip. Thus, your group will have a trip even more quiet and with a beautiful scenery.

To travel on a Vitória-Minas Railway (EFVM) passenger train, you can buy a ticket at 23 physical points of sale, or online, using a Visa or MasterCard debit or credit card. To buy a ticket for the Carajás Railway (EFC), however, we don’t do online sales, so you need to go to a station.

If you have any problems, please read our FAQ below or visit the Talk to Us section.

  • What documents do I need to show to board the train?

    ID card, driver’s licence, work card, regional work council card or valid passport.

  • Do Vale employees travel for free?

    Yes, and their dependents do too. You need to show your company name badge and ID card. Vale retirees and dependents also travel for free, and they must present their Valia ID. For the EFC, former Vale employees and retirees must obtain their tickets from the Human Resources sector.

  • Do children pay to travel on the passenger trains?

    Children up to five years of age travel for free, but they must sit on their parent or legal guardian’s lap. Children aged six and older pay the full fare.

  • What documents must be presented for travel by under-18s?

    Passengers under 12 years of age must be accompanied by a parent or legal guardian. They must have a valid identity document accompanied by that of the parent/guardian that establishes his/her relationship with the child.

    Minors not accompanied by their parent(s) or legal guardian(s) may only board the train after presenting authorization to travel issued by the Child and Youth Court. Only original documents or authenticated copies will be accepted.

    For those over 12 and under 18 are only accepted for shipment identification documents with photos according to Resolution 4308/2014 of the ANTT.

    As determined by Resolution 4.308 / 2014 and 4282/2014 ANTT (National Land Transportation Agency), from the day November 24, 2015 will be required to issue boarding coupon for children under five (05) years in the lap. The goal is to identify all passengers boarded the train. The ticket is free of charge!

  • Do over-60s travel for free?

    The Elderly People’s Statute mandates the provision of two free seats per passenger train, reserved for passengers of 60 or more years of age (and whose income is no more than two minimum salaries). If these seats have already been taken, eligible passengers can buy their ticket at a 50% discount (valid only for interstate journeys and in economy class). Identification and proof of income must be presented.

  • What is the baggage limit?

    35 kg. You can split up this limit between more than one bag.

  • Are the trains adapted for people with disabilities?

    The Vitória-Minas Railway’s passenger trains have an exclusive carriage for wheelchair users and their companions, plus two free seats. In the economy class is offered a chair to suit those with limited mobility, obese and pregnant women.

  • Is there a space for smokers?

    No, and smoking is not permitted on board.

  • Can I take animals?

    No, you cannot, except guide dogs.

  • Can I buy a ticket on the day of travel?

    Yes, you can. You can buy an EFVM train ticket until 30 minutes before the scheduled departure, and an EFC train ticket until 45 minutes before departure.