Whistleblowing system

Corporate Governance

Whistleblowing system

Starting on January 1, 2016, the Company enacted the Vale Whistleblower Channel or VWC, a reporting service that is managed independently and professionally by a violation reporting service provider in Indonesia. The VWC, directly connected with Vale S.A Ethics and Conduct Office, in Brazil, who manages reports received.

Report Submission

Violation reports may be submitted in Bahasa Indonesia or English, through the channels provided.

Vale Whistleblower Channel QR Code  
VWC Reporting Channels
Telephone 0 800 100 2233
A toll-free phone. The complainant will be served without having to convey their identity.
Facsimile +62 21 2993 8456
Reporting form can be downloaded at http://valewhistleblowerchannel.tipoffs.info. detail Information should be submitted on the sheet.
Email vwc@tipoffs.info
The complainant email address will not be given to the Ethics and Conduct Office in Brazil without the consent of the complainant.
Website VWC http://valewhistleblowerchannel.tipoffs.info
A reporting page is on this website.
Letter to Vale whistleblower Channel, PO box 3035, JKP 10030
Reporting form can be downloaded at http://valewhistleblowerchannel.tipoffs.info. detail Information should be submitted on the sheet.
Short Message Service (SMS) +62 812 80400622
The Company’s stakeholders are invited to utilize our reporting channels whenever they witness any type of conduct that is not acceptable and is in violation of the Code of Ethics and Conduct.

The Company guarantees that under no circumstances will there be a breach of confidentiality, intimidation or retaliation against any whistleblower and does not tolerate retaliation, which itself is considered as a violation (misconduct). All employees are encouraged to report any case of retaliation.

Violation Reporting Handling Process

Each report will be responded to and further investigated by the Vale S.A Code of Ethics and Conduct in Brazil through procedures that protect complainant’s rights.

Violation reporting process
Find out more about our Ethics and Conduct Office by clicking here