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Photographer: Ricardo Teles
To transform the future and fulfill our purpose, we have several partners and procurement suppliers.
Together, we work and develop guided by the same values, in pursuit of the same goals: to generate prosperity for all of society and take care of the planet.

We want to hear from our suppliers!

Use our customer service channel to share your doubts, critics, and suggestions.

Sustainability 

The sustainability of our business reflects the environmental quality of the activities we carry out, supported by our partners. Therefore, it is essential for all Vale suppliers to be aware of the environmental aspects involved in their operations. 

Learn about our initiatives to build an economic, social and environmental legacy. 
Photo: Vale's Archive
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Principles of Conduct for Third Parties

We believe that everything starts with ethics and integrity. 

That is why we seek to work with suppliers who are committed to operating their businesses responsibly and ethically.
 
Our Principles of Conduct for Third Parties allow us to share our values and ethical principles with suppliers and other third parties who work in partnership with us.

Photo: Vale's Archive

Anti-Corruption Guide 

One of our company’s values is Act with Integrity.

This value encourages us to act with responsibility, honesty, trust, respect, loyalty and transparency. Our company has zero tolerance for corruption and believes that the abuse of power for private gain is not a fair way to do business. 
 

Photographer: Dario Zalis

Atendimento e dúvidas

Se você ainda tem dúvidas sobre algum dos nossos processos ou alguma sugestão, acesse um de nossos canais de contato.

Para dúvidas relacionadas a:

  • Pré-cadastro e cadastro de fornecedores;
  • Recebimento e retorno de cotações e pedidos;
  • Tratamento de divergência em pedidos e NF de materiais;
  • Agendamento de coletas;
  • Consulta de pagamentos.

Por favor, entre em contato com a Central de Atendimento Telefônico 0800 047 4242

Atendimento de segunda a sábado, das 08:00 às 18:00 (exceto feriados)

Caixa de Sugestões: compartilhe suas dúvidas sobre outros assuntos, sugestões, elogios e reclamações utilizando o formulário abaixo

A Vale quer ouvir seus fornecedores

Estamos em constante processo de evolução. Nos ajude a melhorar nossas práticas, ferramentas, processos e relacionamentos com a sua opinião.

Favor incluir o nome da sua empresa junto à sua mensagem.

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